Choosing the Right Contractor

Why Hire A PHCC Professional?

Your home will probably be the largest investment you will ever make. When you need home repairs, you want to hire the best contractor available. You want assurance that the contractor who repairs your plumbing, heating, or cooling systems is professional, trustworthy, and courteous … and you can have someone just like that.

How do you find a contractor who fits this description? Sometimes it’s difficult. Many “handymen” portray themselves as professionals, but they can compromise your safety and your home. Choose a professional instead. PHCC is a professional trade association, comprised of professional plumbing-heating-cooling (PHC) contracting firms, and is a an excellent consumer resource for the PHC industry.

Our members aren’t just “handymen” They are business owners who employ professional mechanics and technicians. They are guided by honesty and integrity, use the latest technology, promote energy and water conservation, and obey all health and safety laws. The next time you need to hire a firm to service or repair your plumbing, heating, or cooling systems, follow these tips:

• Look for the PHCC logo. Companies that use the PHCC logo are official members of PHCC. They proudly display this logo in directory and newspaper advertising and other communication pieces. Hire companies that use the PHCC logo.
• Contact the PHCC of Ohio. They can give you a reference or information about a particular contractor.
• Ask a lot of questions. As a consumer, you have this right. Ask the contractor for his/her license number and check with your local consumer affairs department or building commission to confirm the license and check the contractor’s records. How long has the contractor been in business? Does he/she do service and repair work “on the side” or is it his/her primary business?
• Find out if the PHC contractor has proof of liability and workmen’s compensation insurance. If they don’t, you could be liable for any mishaps on your property, including injury to the technician.
• Get a list of customer references. Ask the contractor for the names of homeowners in your area with whom he/she has worked. Call these homeowners and ask their opinion of the contractor’s work. Check with your local Better Business Bureau to see if any complaints have been filed against the contractor.

If you have any other questions or if we may be of further assistance to you, please call us at 800-686-7422 or contact us by email at rocco@phccohio.org.